Top 3 Goals of Any Effective Onboarding Process
Finding the best candidates for positions in your organization is only part of building an effective team. The process of onboarding new employees can be one of the most critical factors in ensuring recently hired talent will be productive, contented workers. However, oftentimes onboarding is confused with orientation. While orientation might be necessary -- paperwork and other routine tasks must be completed -- onboarding is a comprehensive process involving management and other employees that can extend to 12 months.
An effective onboarding should acclimate the new employee to allow him or her to become a contributing member of the staff in the shortest possible time. It should simultaneously engage the employee to enhance productivity and improve the opportunity for the company to retain the employee. Here are the top 3 goals to keep in mind when onboarding a new hire.
Acclimating a new employee should extend to much more than just pointing out the location of the break room or explaining the parking situation. Every workplace has its own personality, and every company has its own goals and philosophies. Newly hired employees need to understand what the company expects from them and the specific role they will play in achieving team or company goals. It’s also critical to educate new hires about what they should expect from the company, such as management support, availability of resources, or performance reviews.
A Gallup study showed a correlation between engaged employees and a company's profitability, turnover rate, safety record, absenteeism, product quality and customer ratings. An effective onboarding plan offers an ideal opportunity to boost employee engagement. Examples of opportunities to do this include fostering a supportive relationship between a new hire and management, reinforcing the company's commitment to helping employees' professional growth, or proving that management recognizes the employee's talent.
Retention of your employees starts with onboarding new hires. According to an article in “Inc.” about the costs of employee turnover, monetary costs to replace an employee can be as much as 150 percent of the annual salary. Most of these costs are hidden, reflected in lower productivity, reduced morale among remaining employees who are asked to do more and special knowledge or experience that only the departing employee possessed. Giving a new hire a positive and robust onboarding experience is vital in giving them the best possible first impression of their new workplace.
Amy Liu is a Digital Marketing Associate at FirstJob and graduated with a B.A. in Psychology from UC Berkeley. In her free time, she loves exploring San Francisco and trying out tasty new restaurants.