If you decide to keep your Human Resources (HR) more human than technological, you could be missing out on opportunities to connect with entry level job seekers that grew up with smartphones and the Internet. The Millennial demographic, in particular, will not be impressed by employers that are still searching out their resume in hanging files or folders. Instead, when they call to ask about the status of their application, they expect that anyone on the other end in HR can look it up on their computer and know what stage they are at in the hiring process and what the next step might be.
Technology is a Source of Connection
Consider how to implement technology in the following ways and you will make even more connections while endearing yourself to a younger workforce:
Use Email - Not every conversation has to be via the phone, and in fact, younger workers are more inclined to text and email than chat verbally on a phone. This way, they can connect with multiple people at one time.
Use Job Boards and Social Media - Connect with job seekers where they congregate online, from job boards targeted to specific professionals to fresh graduate job candidates on Facebook, LinkedIn, and Google+. Some job board features, like FirstJob.com's CompanyConnect, can help you find connections and integrate social media at the same time.
Engage an Applicant Tracking System (ATS) - This will allow you to put in forms to pre-screen all individuals, not just the chosen few, making the process more egalitarian. It will also help you schedule interviews and keep track of the entire process.
Learn to Skype - The younger generation can showcase their ability to meet “face-to-face” without actually showing up at an office through tools like Skype.
Want to learn what other ways you can connect to Millennials through technology? Contact us to find out about FirstJob.com’s Ambassador outreach program that connects peers to peers and employers to job seekers.